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Indian Railways operates over 13K passenger trains and 9K freight trains daily, and in this, the mind and heart of almost every adult in India are etched with the memory of planning their visit to grandparents or an exotic hill station to escape the heat. But train travel is not just about the summer months. The train is still considered as the most convenient source of travel for a majority of people. Despite the long hours’ train journeys are associated with an experience that’s unmatched by any air or bus journey. Over 23 Mn passengers travel by Indian Railways trains daily in India.


A GST Suvidha Centers’ Franchise owner you have the option to book train tickets and make this as your profitable business.


“The train is a low margin and high volume business. So until and unless you have a certain volume of bookings you will not be able to run the operations with positive unit economics” said Vaidya of Confirmtkt. So start booking and start earning.

 
 

Benefits of Using GST Suvidha Centers for IRCTC Services

  • Accessibility: GSCs are located across the country, making it easier for people to access IRCTC services, especially in remote areas.
  • Assistance: The staff at GSCs are trained to assist customers with the IRCTC booking process, ensuring a smooth and hassle-free experience.
  • Additional Services: Apart from IRCTC services, GSCs also offer other GST-related services, providing a one-stop solution for taxpayers.
  • Reliability: GSCs are authorized by the government, ensuring the reliability and authenticity of the services provided.

IRCTC Services Offered at GST Suvidha Centers

  • Ticket Booking: Customers can book train tickets for various classes and routes directly at the GSC.
  • PNR Status Inquiry: Check the status of your booked tickets and get updates on train delays or cancellations.
  • Cancellation and Refunds: Process ticket cancellations and refunds as per the IRCTC rules.
  • Tatkal Booking: Book tickets under the Tatkal quota for urgent travel needs.
  • Platform Ticket Booking: Purchase platform tickets for accessing railway platforms.

How to Avail IRCTC Services at a GST Suvidha Center

  1. Visit a Nearby GSC: Locate a GST Suvidha Center in your area using the official GST portal or online directories.
  2. Provide Required Details: Submit your personal or business details, along with the desired travel information, to the GSC staff.
  3. Make Payment: Pay the ticket fare and any applicable service charges using cash, debit card, or credit card.
  4. Collect Tickets: Once the booking is confirmed, collect your printed tickets from the GSC.

FAQ'S

Features of Internet Tickets.
Features of Internet Tickets
S.noQuestionsE-Tickets
1.Max No of passengers allowed per ticket?6 for General Tickets and 4 for Tatkal tickets.
2.Can Wait listed tickets booked?Yes
3.Can RAC tickets booked ?Yes
4.Can Confirmed tickets booked ?Yes
5.Max time limit upto which tickets can be booked ?Upto chart preparation.
6.Is name change permissible ?No, facility to change passengers name is not available on IRCTC website. However, Name can be changed at Railway counters as per extant Railway rules.
7.Is Journey Alterations permissible ?No
8.Is Change of boarding point permissible ?Yes, facility to change boarding point is available on IRCTC website.
9.Can cancellation be done across counters ?No
10.Can both Credit card and debit card be used for booking ?Yes, all payment options viz. Credit cards, Debit cards, Net banking, Wallets and Multiple payment service etc. are available on Make Payment Page.
11.Can Partial Cancellation be done before charting ?Yes
12.Is ID Proof Required for Booking ?No at the time of booking but required during train journey.
13.Authority to TravelElectronic Reservation Slip – printed in standard stationery/VRM/SMS sent by IRCTC along with the original ID of one of the passenger traveling on a PNR.
14.Booking Hours12.20 am to 11.45 pm.
15.Max no of Bookings per month ?6
* By verifying IRCTC user Id and one of the travelling passenger with their corresponding Aadhaar, 12 bookings can be made per month.
16.Can Concessional tickets be booked ?Yes, Senior Citizen Concession, Divyaang Concession and Journalist Concessions are allowed on booking tickets on IRCTC as per extant Railway rules.
17.Can Tatkal be booked ?Yes
18.What are the Quotas that can be booked ?General, Ladies, Sr. Citizen, Divyaang, Tatkal, Premium Tatkal Quota
19.How to Locate the tickets ?Go to MY ACCOUNT > My Transactions > Booked Ticket History
 
  • A.The user is not required to give any input of the photo identity card details of any of the passengers while booking the ticket. However he shall have to carry and show one of following identity card of any of the passengers in original while travelling.
    The following photo identity cards are considered valid.


    Passport.
    Voter photo identity card issued by Election Commission of India.
    Driving Licence issued by RTO
    Pan Card issued by Income Tax Department.
    Photo Identity card having serial number issued by Central / State Government.
    Student Identity Card with photograph issued by recognized School/College for their students.
    Nationalized Bank Passbook with photographs.
    Credit Cards issued by Banks with laminated photograph.
    Unique Identification Card “Aadhaar”, m-Aadhaar, e-Aadhaar.
    Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.
    Passenger showing the Aadhaar/Driving Licence from the “Issued Document” section by logging into his/her DigiLocker account considered as valid proof of identity (Documents uploaded by the user i.e. the document in “Uploaded Document” section will not be considered as a valid proof of identity).
A. All payment options have been grouped under specific categories (viz. Credit cards, Net banking, Wallets and Multiple payment service etc.) Select the desired Payment Option from the displayed Payment gateway menus. Click on “Make Payment” buttonfor redirection to selected Bank website.
A. E-Tickets (Reservations) can be cancelled only through IRCTC eTicketing website. To cancel your e-ticket log on to www.irctc.co.in and go to My Account=>My Transactions=>Booked ticket Historylink and select the ticket to be cancelled and then initiate the cancellation by selecting the passengers to be cancelled. Cancellation would be confirmed online and the refund would be credited back to the account used for booking as for normal Internet tickets. If there is any partial cancellation of ticket please ensure that the modified ticket (Electronic Reservation Slip) is printed separately as for the original ticket. All cancellation and refunds are processed as per extant Railway Rules. For more details, Please click here
A. One of the passenger booked on an E-ticket in a PNR is required to present any of the ten identity cards noted below in original during the train journey and same will be accepted as a proof of identity failing which the passenger will be treated as travelling without ticket and shall be dealt as per extant Railway Rules. Valid Ids:- Passport / Voter photo identity card issued by Election Commission of India / Driving Licence issued by RTO / Pan Card issued by Income Tax Department / Photo Identity card having serial number issued by Central / State Government / Student Identity Card with photograph issued by recognized School/College for their students / Nationalized Bank Passbook with photographs / Credit Cards issued by Banks with laminated photograph /Unique Identification Card “Aadhaar” / Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.
A.This can be done on line by cancelling the original ticket and booking a fresh ticket.
A. To know the procedure of changing the name of passenger click here .
A. Yes. Partial Cancellation can be done. User has to log on to www.irctc.co.in and go to My Account=>My Transactions=>Booked ticket Historylink and select the ticket to be cancelled and can initiate cancellation by selecting the passengers to be cancelled. All cancellation and refunds are processed as per extant Railway Rules. For more details, Please click here
A.Presently this facility is not available for internet tickets
A. Student concession facility is not available for e-Ticket. However, Divyaang passengers having Photo Identity card issued by Railways can avail the concession on online e-Ticket booking through IRCTC. Similarly, Journalist passengers having Photo Identity card issued by Railways can avail the concession on online e-Ticket booking through IRCTC.

A. Tatkal bookings are allowed in all classes except First AC and Executive class.

A. Ladies and general quota cannot be opted for along with Tatkal quota.                                                                                                                                                         

You have to select the Tatkal check box in the ‘Plan my travel’ page along with other details for booking tatkal ticket. For some trains/class/locations Tatkal quota maynot be available. Please check the availability before proceeding further.

No concession is allowed in Tatkal Booking.

Tatkal charges per passenger in addition to normal ticket.

The Tatkal Charges have been fixed as a percentage of fare at the rate of 10% of basic fare for second class and 30% of basic fare for all other classes subject to minimum and maximum as given in the table below:-

Class of TravelMinimum Tatkal Charges (in Rs.)Maximum Tatkal Charges (in Rs.)
Second (sitting)1015
Sleeper100200
AC Chair Car125225
AC 3 Tier300400
AC 2 Tier400500
Executive400500

 

 A. Tatkal E-ticket can be booked for selected trains one day in advance excluding date of journey from the train originating station. It can be booked on the opening day from 10:00 hrs for AC class (2A/3A/CC/EC/3E) and at 11:00 hrs for Non- AC class(SL/FC/2S). e .g. if train is to depart from originating station on 2nd August, Tatkal Booking will Commence at 10:00 AM and for Non AC class will Commence at 11:00 AM on 1st August.

 A. Tatkal tickets will be issued for actual distance of travel, instead of end-to-end, subject to the distance restriction applicable to the train. The same Tatkal berth/seat may be booked in multiple legs till preparation of charts.For some trains/class/locations Tatkal quota may not be available. Please check the availability before booking.

A. No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation & waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules..

A. You can reach IRCTC at care@irctc.co.in.Do contact us at 24X7 Hrs. Customer Support at 0755-3934141, 0755-6610661

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